![]() Otherwise there will be confusion and they will not sync properly. Do not update a document on device “A” until device “B” has completed it’s sync. If device “A” uploaded 100 documents and device “B” is syncing. Add the device back in via the WD Sync client.Rebuild the content database within the admin console.Remove the configuration in the WD Sync client on each computer.Or just use the FreeFileSync or other third party sync programs. Others have indicated that fixes certain WD Sync issues for some reason. What I did as a test was to copy files from a separate folder on the computer using Windows File Explorer and copy files from another folder on the My Cloud, into the Sync folder on the My Cloud, those files were then synced to the local computer’s Sync folder via the WD Sync program.įor the OP and others who are having trouble with the WD Sync program, uninstall the program. However, having just setup the WD Sync software on my PC it DOES INFACT sync the contents added to the My Cloud Share folder containing the Sync folder to the local computer’s hard drive WD Sync folder. That doesn’t exactly address or answer the OP’s question. After that, the WD Sync software automatically updates any changes to the file, at any location, on the other configured devices.” This is what the WD My Cloud User Manual states: “ The WD Sync software automatically copies it first to the WD Sync folder on your My Cloud device and then to any other computers connected to it. The User Manual is not quite clear on exactly how the copy process works other than updating files across all computers using WD Sync (and using the same User/Login on the My Cloud). I do not know off hand if FreeFIle Sync supports syncing from the My Cloud to the local computer but assume it does. While I have not tried it others use FreeFileSync to synchronize files between their computer(s) and the My Cloud. What they are saying is the syncing of files (for example new files) with the WD Sync program is only one way: Computer new file → WD My CloudĪnd not two way: Computer new file → WD My Cloud and WD My Cloud new file → Computerįor the OP it may be better to use third party sync programs. Their issue is the Sync program doesn’t copy that new file from the WD My Cloud Share TO their computer’s WD Sync folder. If I understand the original poster’s dilemma they are talking about copying files independent of the Sync program to the WD My Cloud Share which is designated as the WD Sync repository on their My Cloud. I suggest you go back and read over the information in the User Manual again. It is neither intended nor suitable for syncing your applications or executable program files WARNING! The WD Sync software is designed for data files. Then, whenever you change or delete a file in the WD Sync folder on any device, the WD Sync software replicates the change on all of the other devices. ![]() ![]() After that, the WD Sync software automatically updates any changes to the file, at any location, on the other configured devices.Ĭopying Into the My Cloud Folder When you copy a file or folder into the My Cloud folder on your computer, the WD Sync software automatically copies it to the WD Sync folder on: Your My Cloud device Any other computer in your network with the WD Sync software installed. The WD Sync software automatically copies it first to the WD Sync folder on your My Cloud device and then to any other computers connected to it. See excerpts from User Manual below.Īfter installing the WD Sync software, to sync a file or folder on your computer, use your computer’s file management utility to copy and paste or drag and drop it into the WD Sync folder. The way I read it you have to have WD sync on all the devices you want it to work on and there is a specific folder that the files have to go in. I don’t use WD Sync but I would say you missed something if you read the User Manual about WD Sync. Is WD Sync one-way only? Meaning content gets uploaded from source to My Cloud but not the other way?
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